TIM Brasil
Telecommunications • B2C • SaaS
TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.
IT Operations Analyst – Senior IT Consultant, Billing
Job not on LinkedIn
November 14
🗣️🇧🇷🇵🇹 Portuguese Required
TIM Brasil
Telecommunications • B2C • SaaS
TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.
📋 Description
• Responsible for supporting and operating the company's operational systems, and resolving medium- to high-complexity technical issues related to systems and project requests. • Collaborate on appropriate technical solutions by interacting with the areas/teams involved in the project/system. • Perform high-impact restores and changes. • Handle incident resolution and perform root-cause analysis on BSCSIX. • Work proactively to ensure high availability. • Contribute to project architecture from an operating systems perspective. • Implement server, storage, and infrastructure solutions. • Open support tickets with vendors. • Conduct performance analysis. • Perform maintenance on cluster tools and clusterware software. • Participate in maintenance of DNS, Active Directory (AD), DHCP, Exchange, and other Microsoft tools. • Work with billing business rules to release billing cycles.
🎯 Requirements
• Project management • Knowledge of DevOps • Programming languages (SQL, Shell scripting, Python, Scala, Java, etc.) • Preferred knowledge of operating systems (Linux, Unix, etc.) • Preferred knowledge of automation platforms (Selenium, Appium, Splunk, Control-M, Node-RED) • Networking and storage • Clusterware software • Lean/Agile development methodologies • Billing systems (postpaid/control and corporate) • Analytics • Bachelor's degree required in Computer Science, Software Engineering, or a related IT field.
🏖️ Benefits
• Flexible Benefits Program • Medical and Dental Assistance * • Medication Benefit * • Wellhub (formerly Gympass) * • Meal and/or Food Allowance • Financial Wellness Program • Private pension plan • Company mobile device with unlimited internet and voice allowance • Partnerships with over 3,000 companies and institutions, including discounts for electricity and broadband internet • Online English course extendable to one family member or friend • Internal Training and Development Program • Profit sharing • 'My First Benefit' – childcare support for children up to 2 years old • Childcare reimbursement (for mothers or fathers) • Flexible work models and hours • Happy Day – a day off during your birthday month • Extended leave options for maternity, paternity, marriage, and adoption • Commuter allowance (Vale Transporte) • And more!
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