
Fintech • Talent Solutions • Media
titc. io is a premier talent and collaboration platform in the financial technology (FinTech) sector. With over a decade of experience, titc. io connects exceptional professionals and innovative companies, focusing on strategic partnerships and talent acquisition. The platform offers a range of services, including executive search and matchmaking, while also providing insights and trends through its podcast, fostering growth within the FinTech ecosystem globally, especially in Africa.
July 23

Fintech • Talent Solutions • Media
titc. io is a premier talent and collaboration platform in the financial technology (FinTech) sector. With over a decade of experience, titc. io connects exceptional professionals and innovative companies, focusing on strategic partnerships and talent acquisition. The platform offers a range of services, including executive search and matchmaking, while also providing insights and trends through its podcast, fostering growth within the FinTech ecosystem globally, especially in Africa.
• This is a remote position. • We are looking for a dynamic Account Manager to join an international financial services company that specialises in powering digital remittance and fintech solutions across borders. • With a strong presence in emerging markets and a commitment to innovation, this organisation partners with a wide range of fintechs and financial institutions to enable seamless cross-border transactions. • As an Account Manager, you will play a pivotal role in nurturing key relationships and ensuring the continued success of strategic partnerships within the remittance and digital finance ecosystem. • Your daily adventures include: Manage and maintain relationships with existing remittance and fintech partners, ensuring their satisfaction and loyalty. • Proactively identify opportunities to increase revenue and deepen partnerships with existing clients. • Collaborate with partners to develop and execute joint business plans and strategies. • Provide ongoing support and assistance to partners, addressing their needs and resolving any issues promptly. • Monitor and analyze partner performance metrics to identify areas for improvement and optimization. • Work closely with internal teams (e.g., Product, Marketing, Operations) to ensure a seamless partner experience and delivery of services. • Contribute to the development and implementation of strategies to enhance partner retention and satisfaction. • Stay informed about industry trends, regulatory changes, and competitor activities to maintain a competitive edge. • Ensure that all account management activities adhere to relevant regulatory requirements and internal policies.
• Bachelor’s degree in business, Finance, Economics, or a related field. • MBA or postgraduate qualification in International Business or Strategy preferred. • Professional certifications in Sales, Business Development, or Fintech are a plus. • Minimum of 3 years of experience in account management, ideally within the remittance, fintech, or financial services industries. • Strong background in relationship management and customer service. • Experience in international markets and understanding of cross-border financial services. • Proven ability to build and maintain strong relationships with clients and partners. • Excellent communication and interpersonal skills, with the ability to effectively interact with individuals at all levels. • Strong customer service orientation and problem-solving skills. • Ability to manage multiple accounts and priorities simultaneously. • Strong analytical skills to assess partner performance and identify opportunities for growth. • Familiarity with digital platforms, fintech solutions, and innovation in financial services. • Fluency in English is essential; proficiency in French is beneficial. • Ability to thrive in a fast-paced, dynamic environment with a proactive and flexible approach.
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