Senior Product Manager, Partners & Integrations

🕒 May 21

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TixTrack

11 - 50 employees

Founded 2009

🛍️ eCommerce

☁️ SaaS

Entertainment • eCommerce • SaaS

TixTrack is an innovative technology company leading the digital transformation in ticketing solutions for the Arts, Attractions, and Live Entertainment industries. By breaking away from inefficient traditional systems, TixTrack offers state-of-the-art platforms that enhance guest experiences, empower data-driven decisions, and improve operational efficiency for venues. With solutions like Nliven for reserved seating and Ticketure for general admission and membership management, TixTrack provides customizable and scalable ticketing options, complete with mobile ticketing, analytics, secure payment processing, and social media integration. With a mobile-first design and powerful business intelligence tools, TixTrack continues to push the boundaries of ticketing technology.

📋 Description

• Own the API as a product. • Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. • Ensure platform reliability and scale. • Partner with Engineering to define and monitor standards for API performance, security, and uptime. • Launch and expand integrations. • Become the expert on our competitive landscape. • Shape the partner ecosystem strategy. • Drive data-informed decisions. • Collaborate deeply with Engineering and Design. • Be the voice of our integration customers. • Align with the broader product roadmap.

🎯 Requirements

• Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. • Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. • Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. • Demonstrated success launching integrations or platform features from concept through delivery. • Understanding of product management principles, methodologies, and best practices.

🏖️ Benefits

• 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) • Company-paid life insurance • Traditional and Roth 401k plans • Paid parental leave • Learning & development opportunities with company reimbursement for eligible educational expenses • Working abroad opportunities • Volunteer days off • Flexible scheduling • Up to $300 reimbursement for initial equipment to set up hybrid work environment • Generous PTO and holiday schedule

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