Business Consultant – Customer Retention

Job not on LinkedIn

🕒 August 7

🇧🇷 Brazil – Remote

💵 R$1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔄 Customer Retention Specialist

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Provide customer service focused on retention and relationship building • Identify each customer's needs and present personalized solutions • Deliver a positive experience throughout the entire interaction • Resolve inquiries and advise on available products and services • Highlight the benefits that best match each customer's profile • Ensure consultative, empathetic, and high-quality service • Strive to provide the best possible customer experience • Handle calls routed automatically by the system when the customer answers

🎯 Requirements

• Strong communication skills and ease of expression • Proactive, committed profile with a focus on service quality and results • High school diploma or equivalent • No prior experience required; comprehensive training provided • Availability to work remotely (Home Office) or on-site

🏖️ Benefits

• Base salary + performance-based variable compensation • Comprehensive training and ongoing support for your development • Collaborative, dynamic environment with real opportunities for career growth • Career plan, with potential for internal promotion after 6 months depending on performance and availability of positions • Continuous development and training to boost your professional growth • Childcare assistance • Health insurance • Profit sharing • Commissions • Dental insurance • Transportation voucher • Meal allowance