Customer Service Representative, Customer Retention

Job not on LinkedIn

🔥 2 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Provide customer service focused on retention and building strong customer relationships • Identify each customer’s needs and present personalized solutions • Deliver a positive experience throughout the entire interaction • Answer questions and provide guidance on available products and services • Highlight the benefits that best match each customer’s profile • Ensure consultative, personalized, and high-quality service • Handle calls automatically routed by the system after the customer answers

🎯 Requirements

• Strong communication skills and confidence expressing yourself • Proactive, committed profile with a focus on service quality and results • High school diploma • No prior experience required – full training provided • Availability to work remotely or on-site

🏖️ Benefits

• Fixed salary plus performance-based variable compensation • Comprehensive training and ongoing support for your professional development • Collaborative, dynamic environment with genuine opportunities for career growth • Career path, with the possibility of internal advancement after six months, based on performance and available positions • Ongoing development and training programs to support your professional growth • Transportation allowance • Dental insurance • Commissions • Meal voucher • Profit sharing • Health insurance • Childcare assistance