Customer Service Representative – Customer Retention

Job not on LinkedIn

🔥 18 hours ago

🇧🇷 Brazil – Remote

💵 R$1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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📋 Description

• Provide customer support focused on retention and relationship building • Identify each customer’s needs and present personalized solutions • Deliver a positive experience throughout the entire interaction • Answer questions and provide guidance on available products and services • Highlight the benefits that best match each customer’s profile • Ensure consultative, personalized, and high-quality service • Use a system that automatically places calls and routes the interaction when the customer answers

🎯 Requirements

• Strong communication skills and the ability to express yourself clearly • Proactive, committed profile with a focus on service quality and results • High school diploma • No prior experience required – comprehensive training provided • Availability to work remotely or on-site

🏖️ Benefits

• Fixed salary plus performance-based variable compensation • Comprehensive training and ongoing support for your professional development • Collaborative, dynamic environment with genuine opportunities for career growth • Career path with opportunities for internal advancement after six months, based on performance and position availability • Ongoing development and training to support your professional growth • Medical insurance • Profit-sharing program • Meal vouchers • Childcare assistance • Commissions • Dental insurance • Transportation allowance

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