Field Support Engineer – III

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $88k - $101k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Transaction Network Services (TNS)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

📡 Telecommunications

💳 Fintech

🔐 Security

Telecommunications • Fintech • Security

Transaction Network Services (TNS) is a technology company that specializes in providing secure network solutions for businesses. TNS offers a range of services, including communications and connectivity solutions for financial markets, payments markets, and enterprises. Their services include call authentication, robocall protection, low latency trading infrastructure, and managed hosting, among others. TNS aims to reduce complexity and enhance security and interoperability with innovative Infrastructure-as-a-Service (IaaS) solutions that support businesses in connecting, transacting, and operating seamlessly across the globe. The company is known for its resilience and trusted network infrastructure services, benefiting clients ranging from telecommunications to financial services and payment solutions providers.

📋 Description

• Support, performance, integration, and provide knowledgeable input on proposed designs within TNS POP’s and Datacenters. • Provide SME type support in one or multiple areas. • Manage multiple assignments and problems in an environment of continually changing priorities. • Travel to remote sites for periodic or emergency maintenance, customer support, equipment installation, de-installation, software upgrades, troubleshooting/repair. • Provide and sustain a good working relationship and rapport with customers, regional partners, and internal TNS customers.

🎯 Requirements

• Expert to Distinguished level of support as defined by a TNS Field Services Technician V. • Has broad application of commonly used network troubleshooting, installation, and testing concepts, practices, and procedures. • Demonstrates experience in working on unusually complex problems and provides solutions that are highly creative. • Technical degree in electronics or computer technology required.

🏖️ Benefits

• medical and dental coverage • life insurance • paid holidays and vacations • 401K plan with company match