Account Manager, Global Retail Sales – Marketing

🕒 May 22

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Topicals

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

💄 Beauty

👥 B2C

Beauty • B2C

Topicals is a rapidly growing skincare brand known for its dermatologist-backed skin solutions that cater to a wide range of skin tones and types. The company specializes in products that target dark spots, discoloration, and skin conditions like eczema, offering items such as cleansing bars, exfoliating serums, and moisturizing balms. Emphasizing clinically effective formulas, Topicals is committed to inclusivity and the intersection of skincare and mental health, having donated over $100K to mental health organizations. As Sephora's fastest-growing skincare brand, it focuses on making the most of one's natural skin, respecting diverse skin types and challenging societal standards.

📋 Description

• Support day-to-day management of the Sephora business across US, CA, and UK, with increasing ownership of retailer communication and follow-ups. • Own weekly and monthly sales reporting, tracking key KPIs including same-store sales, MoM/YoY performance, and SKU productivity. • Analyze sell-through trends and translate insights into clear, actionable recommendations to drive growth and close sales gaps. • Track and manage retailer exposure opportunities (FOS, endcaps, animations), maintaining visibility trackers and supporting merchant pitches. • Support end-to-end execution of product launches and key retail moments across dotcom and in-store, ensuring alignment across marketing, operations, and planning. • Monitor in-stock levels and flag risks, partnering closely with planning and operations to support replenishment and PO tracking. • Support development and execution of retail marketing campaigns, sampling programs, and in-store activations. • Partner cross-functionally with marketing, creative, planning, and operations to ensure seamless execution across all retail touchpoints. • Conduct competitive analysis and bring forward ideas to improve assortment, positioning, and in-store presence. • Maintain strong internal alignment by proactively communicating updates, risks, and opportunities across teams.

🎯 Requirements

• 3–5 years of experience in beauty retail, account management, or a related field. • Direct experience with Sephora’s retail environment and ways of working. • Experience working with North American retailers required; experience supporting international markets a strong plus. • Strong analytical skills with the ability to interpret retail data and translate it into business recommendations. • Proficiency in Excel or Google Sheets; comfortable working with large datasets and building reporting tools. • Experience supporting retail marketing initiatives, product launches, or cross-functional campaigns. • Highly organized with strong attention to detail and ability to manage multiple workstreams simultaneously. • Strong communication skills with the ability to manage cross-functional relationships and follow through on deliverables. • Proactive and solutions-oriented, with a bias toward action and problem solving. • Comfortable working in a fast-paced, evolving environment with shifting priorities.

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for qualified applicants with disabilities