Business Screening Team Lead

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Toptal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Leading and managing Screening teams to achieve performance metrics and quality targets. • Minimizing team turnover and maximizing team member satisfaction. • Optimizing team structure to support changes in supply, growth strategy, and capacity planning. • Managing internal team projects. • Planning, creating, and releasing new team initiatives and process updates. • Working with vertical subject matter experts to optimize tasks and screening step content. • Supporting Vertical Lead in vertical initiatives. • Supporting the Manager of Business Screening and QA Manager in establishing a customer-centric approach for screening and ensuring compliance to the new standards. • Serving as an escalation point for talent disputes while also monitoring, investigating, and remedying issues as they arise. • Leading the build-out of new talent specializations, including hiring the screeners needed to support them. • Creating, managing, maintaining documentation that supports screening process and procedures while complying with cross-vertical standards. • Providing guidance and feedback to analytics teams to improve reporting across technical screening. • Monitoring talent screening passing rates, activation speed, and other key metrics. • Supporting the QA team in evaluating screener performance during interviews and other interactions with talent.

🎯 Requirements

• 3-5+ years of experience in operational management (managing projects, teams, business workflows). • Bachelor’s degree in business or a related field is required. • Experience in the IT field is preferred. • Experience with SDLC is preferred. • Excellent analytical skills. • Must have excellent written and oral communication skills. • Excellent organization skills and detail-oriented. • Outstanding team leadership and mentoring skills. • Resourceful. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own workflow. • Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied stakeholder groups. • Ownership. You are a dependable team member who takes responsibility for your success as well as the success of the entire team. • Quality. You take pride in everything you deliver as a reflection of yourself. • You must be a world-class individual contributor to thrive at Toptal.

🏖️ Benefits

• This is a remote position • Resumes and communication must be submitted in English.