Field Implementation Manager

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🔥 3 minutes ago

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Logo of Toro TMS

Toro TMS

51 - 200 employees

Founded 2020

☁️ SaaS

🚗 Transport

🤝 B2B

SaaS • Transport • B2B

Toro TMS is a purpose-built transportation management software designed specifically for bulk hauling companies. It combines dispatch, load planning, invoicing, driver pay calculations, and back-office automations into a single, user-friendly SaaS platform, with features like text-based driver communications, IFTA tax calculations, maintenance tracking, and QuickBooks integration. Toro emphasizes hands-on implementation and US-based support, offering in-person onboarding and flexible month-to-month contracts to streamline operations for trucking businesses.

📋 Description

• Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses • Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans • Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful • Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs • Travel to client sites (up to 70%)

🎯 Requirements

• 2-4 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation • Strong project management and client-facing communication skills • Comfort with dynamic environments and a knack for simplifying complex systems • Empathy for frontline users and a bias toward action • Willingness to travel and work hands-on with clients

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Unlimited PTO • 401(k) policy managed by Empower

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