Senior Solutions Analyst

🔥 17 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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🗣️🇪🇸 Spanish Required

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Logo of Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions

1001 - 5000 employees

🛒 Retail

🔧 Hardware

Retail • Hardware • Software

Toshiba Global Commerce Solutions is a leading provider of integrated in-store solutions for the retail industry. The company offers a range of products and services, including point-of-sale systems, self-service solutions, mobile and digital signage, as well as comprehensive software suites such as the ELERA platform. Toshiba's innovative technology is designed to enhance customer engagement, transform in-store experiences, and accelerate the digital transformation of retail operations. With a strong presence in the market, Toshiba Global Commerce Solutions aims to empower retailers by delivering meaningful, personalized shopping interactions, and driving operational efficiency.

📋 Description

• Lead customer-facing discovery sessions, workshops, and strategic discussions with retailers • Assess complex retail environments including POS, payments, integrations, data flows, infrastructure, peripherals, cloud technologies, third-party applications, and business processes • Develop current-state and future-state solution assessments • Formulate and present prescriptive retailer transformation recommendations • Identify incremental adoption strategies, quick wins, and early ROI opportunities • Evaluate solution approaches based on value, effort, complexity, risk, dependencies, cost, time-to-value, and ROI • Translate complex business and technical considerations for executives, stakeholders, technical teams, Sales, and Toshiba organizations • Support pre-sales activities, customer pursuits, solution positioning, and strategic account discussions • Develop solution and transformation blueprints and engage subject matter experts to mature them into executable plans • Build working knowledge of Toshiba’s ELERA Commerce Platform and broader retail solution portfolio • Incorporate AI into research, analysis, synthesis, solution exploration, documentation, content creation, and reporting • Travel up to 25% for customer engagements, workshops, strategic pursuits, partner activities, and business needs

🎯 Requirements

• 10+ years of relevant professional experience in retail technology, retail software, solution consulting, business analysis, product management, professional services, solution strategy, systems integration, or a related discipline • Significant hands-on experience with retail Point of Sale (POS) software platforms and associated retail technologies • Experience working with retailers in Latin America and understanding of the region’s operational and technology considerations • Professional fluency in Spanish and English • Ability to independently lead customer-facing discovery sessions, workshops, and solution discussions • Strong understanding of retail operations and technology across the store and broader retail enterprise • Broad technical literacy across system integrations, APIs, payments, data flows, infrastructure, cloud technologies, POS peripherals, and enterprise applications • Exceptional analytical, critical-thinking, and problem-solving skills • Strong understanding of business value and commercial considerations, including implementation tradeoffs and return on investment • Strong facilitation and interpersonal skills • Ability to operate autonomously with ownership and accountability • Ability and motivation to incorporate AI into professional workflows • Strong judgment when validating and using AI-generated information • Preferred: deep experience with Latin American retail operations and technology, regional fiscal/regulatory requirements, retail transformation programs, strategic deliverables, global retailers, and multi-country programs • Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or related discipline, or equivalent relevant professional experience

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