Partner Enterprise Relationship Manager – FinTech

18 hours ago

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TouchBistro

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B2B • SaaS

TouchBistro is a company that provides an all-in-one POS (Point of Sale) and restaurant management system designed to enhance restaurant operations and customer experience. Their platform offers a comprehensive solution that includes menu management, staff management, payment processing, tableside ordering, and customer engagement tools. TouchBistro aims to improve efficiency and profitability for various restaurant types, including full service, quick service, and bars. By offering cloud-based reporting and analytics, TouchBistro enables restaurants to make informed business decisions and optimize their operations. Additionally, they provide integrations with essential services like inventory and labor management. Through their innovative solutions, TouchBistro helps restaurants deliver a standout guest experience and maximize their operational capabilities.

501 - 1000 employees

Founded 2010

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2022-11

📋 Description

• Manage and grow relationships with enterprise-level partners across FinTech, payments, SaaS, ISVs, and more • Act as the primary point of contact for partner organizations, ensuring seamless communication and alignment • Develop partner account plans to drive adoption, upsell opportunities, and shared revenue goals • Collaborate cross-functionally with Product, Sales, Marketing, Customer Success, and Operations to deliver partner value • Lead quarterly business reviews (QBRs) and provide performance insights, analytics, and recommendations. Identify expansion opportunities and negotiate partner agreements in collaboration with internal stakeholders • Support go-to-market initiatives, co-marketing campaigns, and enablement programs to strengthen partner engagement • Monitor partner performance metrics and proactively address risks, blockers, or gaps in execution • Ensure partners are fully enabled on our solutions, value propositions, roadmap, and support resources • Represent the company at industry events, conferences, and partner engagements as needed

🎯 Requirements

• 5 to 7 years of experience in partnerships, enterprise account management, strategic alliances, or B2B relationship management • Background in FinTech, Payments, SaaS, or Enterprise Technology is required • Proven success managing complex, multi-stakeholder relationships • Strong business acumen with the ability to drive partner economics, market trends, and revenue models • Excellent communication, presentation, and negotiation skills • Ability to work cross-functionally and influence without authority • Analytical mindset with the ability to interpret data and translate insights into strategy

🏖️ Benefits

• Generous Time Off Program • Health, Dental, and Vision Benefits • Flexible Health and Wellness Plan • Parental Leave & top up • Employee Assistance Program • Professional Development • Volunteer Program • Monthly Lunches