Account Manager – Hotel Valet Services

🕒 5 days ago

🍁 Vermont – Remote

🍁 Vermont – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Towne Park

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $10M Private Equity Round on 2007-08

As the leading tech-enabled, multi-service hospitality solutions provider serving over 800 hotel and healthcare clients nationwide, Towne Park has been providing exceptional parking, mobility and hospitality experiences from arrival through departure for over 35 years. We make the customer experience a priority, providing seamless and memorable interactions that create smiles.

📋 Description

• Directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance • Fosters an environment that retains talented associates • Develops cohesive working relationships with the clients’ staff members • Ensures that the guest/patient service experience is delivered consistently on all shifts • Maintains relationships with present client to obtain references and leads for new opportunities • Practices preventative safety procedures as set forth by Towne Park

🎯 Requirements

• Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience • Knowledge of general business practices including accounting, human resources and customer service • Must be able to drive manual transmission • Must have and maintain a valid driver’s license and clean driving record • For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen

🏖️ Benefits

• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Company-paid basic life and AD&D insurance • Short-term and long-term disability • 401k retirement savings plan • Paid Time Off accrual of 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year • 6 paid holidays throughout the calendar year • Up to 4 paid floating holidays per calendar year