
10,000+ employees
💰 $10M Private Equity Round on 2007-08
As the leading tech-enabled, multi-service hospitality solutions provider serving over 800 hotel and healthcare clients nationwide, Towne Park has been providing exceptional parking, mobility and hospitality experiences from arrival through departure for over 35 years. We make the customer experience a priority, providing seamless and memorable interactions that create smiles.
🕒 February 13
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10,000+ employees
💰 $10M Private Equity Round on 2007-08
As the leading tech-enabled, multi-service hospitality solutions provider serving over 800 hotel and healthcare clients nationwide, Towne Park has been providing exceptional parking, mobility and hospitality experiences from arrival through departure for over 35 years. We make the customer experience a priority, providing seamless and memorable interactions that create smiles.
• Directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives • Works closely with the Vice President of Operations/Regional Director to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations • Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives • Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district • Assesses work processes regularly to ensure functionality and efficiency • Conducts weekly district staff meetings and other meetings as needed • Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month’s business accurately • Works closely with managers to help them understand how to improve the performance of their sites • Collaborates with the Sales department to identify, pursue, and secure business development opportunities • Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites • Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs • Partners with Talent Team in the administration of the district’s recruitment initiatives • Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company
• Bachelor’s degree from a four-year college or university • Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience • Knowledge of general business practices including accounting, human resources and client relations • Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications • Written and verbal communication skills to effectively address all levels within the organization • Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures • Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications • Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails.
• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Company-paid basic life and AD&D insurance • Short-term and long-term disability • Enrollment in the company’s 401k retirement savings plan • Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year • 6 paid holidays throughout the calendar year • Employees accrue up to a maximum of 4 paid floating holidays per calendar year
Apply Now🕒 February 13
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