Bilingual Customer Service Expert – Advanced English C1

🔥 5 minutes ago

🇨🇴 Colombia – Remote

💵 $2.8M - $3.2M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on TP's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Support customers in English • Respond to customer inquiries • Provide clear and friendly guidance • Deliver effective solutions across different service scenarios • Understand customer needs • Handle information responsibly • Ensure a smooth, positive customer experience in every interaction

🎯 Requirements

• Bachillerato / Educación Media • Advanced English proficiency (C1) • Customer-focused and solution-driven approach • Clear, friendly, and confident communication • Proactive problem-solving skills • Responsible and detail-oriented handling of information • Ability to work effectively in a team • No professional experience required

🏖️ Benefits

• Work From Home • Work schedules of 42 hours per week designed to support work-life balance • Performance-based bonuses to reward your results and commitment: 15% • Indefinite-term contract for long-term stability. • Employee fund benefits that support your financial wellbeing.

Apply Now

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