Bilingual Customer Service Expert, B2 English

🔥 14 hours ago

🇨🇴 Colombia – Remote

💵 $2.2M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Demonstrate a deep understanding of services and products and stay up to date with new features and updates • Apply knowledge of data processing policies within the platform • Ensure platform-user interactions meet standards of respect and privacy • Identify explicit content that violates regulations and report it appropriately • Follow due process of investigation before reporting violations • Evaluate user-generated content against platform community guidelines with speed and accuracy • Help maintain a safe, engaging, and welcoming online environment for the global user community

🎯 Requirements

• B2 English level • Proactive, responsible, empathic, and a good listener • Analytical skills • Typing and Writing skills • 40 hours per week • Educación Básica Secundaria • Inglés - Intermedio

🏖️ Benefits

• Long-term contract • Employee fund • Volunteer programs • Career plan • Life insurance coverage • Work at Home (WAHA)

Apply Now

Similar Jobs

🕒 4 days ago

Localpayment

51 - 200

💳 Fintech

🔌 API

🤝 B2B

Customer Support Lead scaling support operations for Localpayment’s cross-border fintech platform. Leading teams, SLAs, incident resolution and strategic enterprise merchant engagement.

🗣️🇪🇸 Spanish Required

🕒 6 days ago

RateHawk

201 - 500

🏨 Hospitality

📦 Logistics

✈️ Travel

Remote Customer Support Specialist modifying travel bookings for RateHawk, an international travel-tech company. Handling client, supplier, and hotel requests through CRM, email, and phone.

🇨🇴 Colombia – Remote

💵 €600 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🕒 October 3

Cadex

501 - 1000

🤝 B2B

💸 Finance

🛡️ Insurance

Operations Support Specialist II processing payments, claims, and Zendesk tickets for Cadex operations. Supporting collections, client communications, payment validation, and manual claims.

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🕒 October 3

Paired

1 - 10

💼 Consulting

🎯 Recruiter

👥 HR Tech

Senior Customer Support leading remote service operations for a US-based company providing leads to real estate investors and home services. Coaching support teams and resolving complex customer issues.

🕒 September 29

Sezzle

201 - 500

💳 Fintech

👥 B2C

🛍️ eCommerce

Customer Service Agent supporting Sezzle’s interest-free installment payment customers. Resolving complex inquiries through email, live chat, and phone while advocating for product improvements.

🇨🇴 Colombia – Remote

💵 COP3M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required