Solution Consultant

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🕒 June 12

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TraceLink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $93M Series D on 2018-08

Logistics • Consulting • Healthcare

TraceLink is a company specializing in supply chain orchestration and management for the life sciences industry. It addresses distinct challenges faced by life sciences companies, including managing supply chains with partners such as contract manufacturers, third-party logistics providers, wholesale distributors, healthcare providers, and retail pharmacies. TraceLink provides advanced solutions to improve regulatory compliance, streamline supply chain processes, and enhance operational efficiency through digital network platforms and smart orchestration intelligence. Its services aim to optimize pharmacy resources, ensure product availability, and accelerate supply chain digitalization while remaining compliant with global regulations.

📋 Description

• Conduct deep-dive discovery sessions to assess client business needs and technical requirements, defining appropriate strategic solutions that address specific supply chain challenges. • Build and present compelling business cases—including ROI analysis and Total Cost of Ownership (TCO) models—to clearly articulate the financial and operational impact of the TraceLink suite. • Partner with the Sales team to drive the customer journey, acting as a trusted advisor to build relationships and guide prospects toward a modern supply chain transformation. • Manage and deliver persuasive product demonstrations and presentations tailored to specific audience personas, ranging from technical architects to C-level executives. • Prepare materials for and lead interactive solution workshops to validate customer requirements and map TraceLink capabilities to tangible business outcomes. • Serve as the primary Subject Matter Expert (SME) for TraceLink’s solutions, maintaining deep knowledge of the platform to handle complex objections and technical inquiries. • Collaborate with Product Management, Internal Services, and external partners to relay market feedback and ensure the proposed solution optimizes long-term client value. • Drive technical accuracy and excellence during the sales process, including providing high-quality inputs for RFPs and RFIs when required.

🎯 Requirements

• 5+ years of experience in a Client-Facing role (Solution Consulting, Sales Engineering, or Business Consulting), ideally within an Enterprise SaaS environment. • Solid understanding of supply chain systems and integration patterns (ERP, WMS, etc.). • Deep familiarity with Manufacturing or Supply Chain operations. • Demonstrated expertise in consultative and value-based selling methodologies, with specific experience building business cases and proving ROI to prospective buyers. • Superior verbal and written communication skills, with the ability to articulate complex business and technical topics to audiences ranging from end-users to C-level executives. • A proven history of securing the "technical win" in complex sales cycles, driving revenue targets, and maintaining high levels of customer satisfaction. • Strong analytical and problem-solving mindset, capable of translating abstract customer pain points into concrete technical solutions. • A collaborative team player who can lead cross-functional efforts while maintaining the ability to work autonomously on assigned opportunities. • Spanish speaking is required • Bachelor’s degree or equivalent professional experience required. • Ability to travel up to 40% as required by business needs.

🏖️ Benefits

• Competitive compensation • Health insurance • Professional development opportunities • Flexible working hours • Remote work options