Customer Success Manager

Job not on LinkedIn

🔥 3 minutes ago

🌐 France, Belgium, +1 more countries – Remote

🇫🇷 France – Remote 🇧🇪 Belgium – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trackman

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

🏭 Manufacturing

⚽ Sports

Consulting • Manufacturing • Sports

Trackman is a leading provider of advanced radar technology and software solutions for sports analytics, particularly in golf and baseball. Their products, such as the Trackman 4 and Trackman iO, are designed to deliver a premium experience for both indoor and outdoor sports environments. Trackman's technologies are widely used in simulators, ranges, and professional tournaments, delivering accurate data for player performance analysis and coaching. With cutting-edge graphics and data analytics capabilities, Trackman enhances the sports experience, making it more engaging and valuable for both players and coaches worldwide.

📋 Description

• Assist commercial customers with planning and execution of successful launches and operations • Ensure on-site staff are fully educated on Trackman software and Administrative Tools • Build the operator community through regular events and workshops • Conduct regular meetings and updates with owners and staff at each venue • Communicate with customers by email and phone about software updates and other key information • Train customers after venue installation on all aspects of the Trackman product • Support successful launch events and ongoing initiatives to increase footfall, revenue, and engagement • Help customers with marketing materials and initiatives at launch and on an ongoing basis • Arrange regional events for facility owners to network, share best practices, and develop the operator community • Collect venue success stories and feedback to support future sales • Lead the operator referral program • Collaborate with the global Range product owner, sales representatives, marketing team, and customers

🎯 Requirements

• Fluent in French and English • Spanish would be a plus but is not a requirement • Relevant sales, marketing, or customer-facing support experience, ideally in golf or sports-related business • Experience working in a customer-facing role, preferably on-site • Experience in international companies and/or the golf sector • Ability to analyze problems and provide well-thought-through solutions • Hands-on, self-driven, opportunity-seeking, respected, and responsible • Operational/hands-on and strategic mindset • Strong growth ambitions and entrepreneurial mindset • Ability to work independently and as a team player • Willingness to work out of hours, including weekends and evenings when necessary • Domestic travel required, with 60%-75% of time on-site at customers • Occasional international travel required • Home/office in France or Benelux • Driver's license and access to own vehicle • Customer-facing, problem-solving, analytical, sales, marketing, and golf/sports experience

🏖️ Benefits

• Competitive compensation and performance bonus package • 80% fixed, 20% bonus-related salary • Dynamic and global team • Opportunity to make a major impact in a leading technology, data, and sports company • Travel expenses at local rates • Access to a global, entrepreneurial, ambitious, and rewarding work culture • Opportunities to grow