Technical Account Manager

Job not on LinkedIn

🔥 1 hour ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on TRACTIAN's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of TRACTIAN

TRACTIAN

501 - 1000 employees

Founded 2019

🏭 Manufacturing

🔧 Hardware

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 DEBT on 2026-07

Manufacturing • Hardware • Artificial Intelligence

TRACTIAN is a provider of AI-powered hardware and software for multimodal asset health and predictive maintenance. The company combines plug-and-play vibration and electrical sensors with cloud analytics and AI-driven failure diagnostics to deliver real-time monitoring, downtime prevention, unified asset health views, and CMMS/work-order integrations for asset-heavy operations. Tractian targets manufacturing, data centers, oil & gas, mining, government, and other industrial facilities and is used to scale reliability programs and reduce operational risk; the company recently reached a reported $1. 4B valuation after a $130M Series D.

📋 Description

• Support customers in the effective use of Tractian’s solutions, including CBM (Condition-Based Maintenance) and CMMS initiatives, ensuring successful adoption and ongoing value realization • Ensure high levels of customer satisfaction and measurable return on investment by coordinating internal teams and managing customer-facing activities • Identify opportunities for account growth by delivering strong outcomes, building trusted relationships, and supporting expansion initiatives • Lead onboarding and implementation activities, including customer kick-offs, on-site visits when required, and training of key stakeholders to ensure successful deployment and long-term usage • Manage customer projects within the manufacturing maintenance sector • Drive maintenance operational excellence and enhance customer reliability programs

🎯 Requirements

• Customer-focused and business-oriented mindset, with experience working in client-facing roles • 5+ years of experience within manufacturing, industrial, or maintenance environments, with a demonstrated track record of improving operational performance • Experience managing projects and coordinating cross-functional teams in a structured environment • Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders • Analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency • Bachelor’s degree in Engineering or a related technical field, or equivalent professional experience • Willingness to travel within the region and occasionally across Europe, if required, to support customer projects, onboarding, and key milestones • Maintenance-specific experience with usage of CBM and CMMS tools • Experience implementing Lean Manufacturing or Six Sigma methodologies

🏖️ Benefits

• Full-time employment with statutory social insurance contributions • Paid vacation, plus public holidays • Employee capital plan with employer match • International travel for company kick-off events at our global headquarters • Wellhub Membership – Access a wide range of gyms and training programs • Long-Term Benefit – After four years of service, enjoy a fully funded trip anywhere in the world

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