Senior Project Manager – Care Delivery

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Transcarent

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $200M Series C on 2022-01

Healthcare Insurance • Health • Artificial Intelligence

Transcarent is a healthcare solutions company that simplifies access to high-quality, affordable health and care for individuals and employers. They provide comprehensive support across the healthcare journey, including navigation, clinical guidance, and on-demand care delivery through their dedicated team of Health Guides and local providers. Utilizing advanced technology and generative AI, Transcarent enhances member experiences while striving to improve health outcomes and reduce costs associated with care.

📋 Description

• Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization. • Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting. • Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures. • Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups. • Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes. • Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations. • Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up. • Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution. • Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates. • Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives. • Build strong relationships across teams and influence outcomes without direct authority. • Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations. • Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle. • Support the continued development and standardization of project management processes for the Care Delivery team. • Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices. • Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out. • Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle. • Identify opportunities to improve project delivery, team efficiency, communication, and execution quality. • Promote a culture of accountability, urgency, transparency, and continuous improvement.

🎯 Requirements

• Bachelor’s degree required. • 5+ years of project management experience. • 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting. • Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment. • Strong project planning, execution, risk management, and stakeholder management skills. • Proven ability to manage multiple priorities, competing deadlines, and complex dependencies. • Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups. • Experience facilitating meetings, planning sessions, working groups, or executive-level project updates. • Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations. • Commitment to deadlines with a strong sense of urgency and ownership. • Ability to influence without authority and drive accountability across cross-functional teams.

🏖️ Benefits

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits