Senior Solutions Architect, LatAm

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🔥 0 minutes ago

🌐 Colombia, Argentina, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Configure Trial Interactive enterprise software and solutions as part of the Technical Services team • Work with Operations throughout the implementation cycle • Design and document new configurations and solutions for Trial Interactive software • Create and maintain User Requirements Specifications and Configuration Specifications for implementing customers • Act as product configuration and domain expert in relevant sales cycles • Demonstrate the product to prospects and existing customers • Work with Sales on software configurations for demonstrations • Respond to functional and technical elements of RFIs, RFPs, and RFQs • Convey customer and prospect business requirements from Sales to Operations and Product teams • Develop and script product and solution demonstrations • Evangelize the Trial Interactive vision through demonstrations, webinars, seminars, conferences, and account-specific initiatives • Participate in SOW reviews and vetting of new business opportunities • Train and mentor junior team members, including Project Managers, Configuration Specialists, Business Development, and Support staff • Create and maintain SOPs in accordance with QA and departmental guidelines • Complete other appropriate tasks assigned by the manager or supervisor

🎯 Requirements

• Minimum bachelor’s degree or its equivalent in years’ experience • Minimum 5 years’ solutions consulting, software product configuration, or similar experience • Minimum 5 years’ experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management • Broad knowledge of current technology, tools and techniques for data and system integration • Self-starter with excellent organization and time management skills • Ability to build a deep understanding of a customer’s needs and guide them to a technical solution • Fundamental understanding of SaaS and Cloud-based technology and business models • Strong computer skills, including MS Office suite, especially MS Excel • Comfort with sustained global business travel of up to 10% • Strong interpersonal communication skills, internally and externally, especially with customers and sales-force • Experience with GxP and software validation process and regulations • Experience working with REST APIs, sFTP, JSON, XML, SSO (SAML 2.0), and IdPs such as Okta • Previous software development experience in backend technologies such as Python, Java, C#, Node.js, or PHP is desired but not mandatory • Basic shell scripting and regular expressions for automating manual tasks • 2+ years’ experience in B2B web applications, business-to-business, and mobile apps is a plus

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