TransUnion
Finance • Security • B2C
TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.
Operations Specialist, Technical Account Management
Job not on LinkedIn
September 25
TransUnion
Finance • Security • B2C
TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.
📋 Description
• Perform hands-on operational tasks including data file processing, configuration, validation, and delivery setup. • Ensure timely and accurate execution of recurring and ad hoc marketing solution deliveries. • Monitor delivery pipelines and troubleshoot issues to maintain service quality. • Investigate and document root causes of delivery failures or anomalies and contribute to long-term solutions. • Maintain internal knowledge bases and documentation for repeatable processes. • Identify and recommend improvements to operational workflows and delivery processes. • Support automation initiatives and participate in testing and validation of new tools and features. • Work closely with internal stakeholders to align on delivery requirements, timelines, and quality standards. • Track and report on key operational metrics and SLAs and maintain accurate documentation of processes.
🎯 Requirements
• Bachelor’s degree in a technical , analytical, or related field (e.g., Computer Science, Information Systems, Engineering). • 2–4 years of experience in a technical operations , data delivery, or support role. • Familiarity with data formats (CSV, JSON, XML), data validation, and basic scripting or SQL. • Strong attention to detail and commitment to quality and accuracy. • Ability to manage multiple tasks and priorities in a fast-paced environment. • Excellent problem-solving skills and a collaborative mindset. • Experience working with remote cross-functional teams in a technical or operational capacity. • May require occasional in-person attendance at work-related events at the discretion of management.
🏖️ Benefits
• Remote work (may require occasional in-person attendance at work-related events at the discretion of management).
Apply Now