Customer Service Collections

🔥 10 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Travel + Leisure Co.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

👥 B2C

B2C • Hospitality

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. The company provides various benefits including wellness, travel discounts, and career development opportunities. It operates globally, focusing on resort operations, corporate sales and marketing, and offers comprehensive benefits to its employees.

📋 Description

• Use an effective soft collections approach to calls • Influence customers to a win-win resolution • Contact debtors by telephone, both incoming and outgoing calls to negotiate and collect past due monies • Negotiate payment plans and analyze situations to determine the best course of action • Follow business practices, policies, and State and Federal Laws • Present a professional and friendly demeanor • Listen to our customers with the intent to understand, influence, evaluate and quickly offer alternatives • Work independently and manage yourself in a remote setup

🎯 Requirements

• You graduated high school or have your G.E.D • You can tell the recruiter about your experience relating to the above skills • You have at least 1 year of experience with Microsoft Office • You have at least 1 year contact center experience • You successfully provided the recruiter with the Internet and home requirements below

🏖️ Benefits

• Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program