Inventory Swap Specialist, Club Operations

🔥 4 minutes ago

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Logo of Travel + Leisure Co.

Travel + Leisure Co.

10,000+ employees

Founded 2021

👥 B2C

B2C • Hospitality

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. The company provides various benefits including wellness, travel discounts, and career development opportunities. It operates globally, focusing on resort operations, corporate sales and marketing, and offers comprehensive benefits to its employees.

📋 Description

• Provide education on inventory swap options, program details, and maintenance fees (35% time) • Prepare and deliver worksheets and documentation to support contract processing (15% time) • Maintain ongoing communication with owners and internal partners; support document review, accuracy, and closings (45% time) • Conduct post-closing follow-up to ensure account accuracy and completion of processes (5% time)

🎯 Requirements

• Bachelor’s degree or equivalent experience • Real Estate License required based on state laws • Ability to perform under pressure and manage competing priorities • Strong communication and active listening skills • Self-motivated and goal-oriented with independent work capability • Problem-solving skills with ability to deliver customer-focused solutions • Knowledge of Wyndham products, sales contract standards and onboarding processes • Intermediate computer skills and Microsoft Office proficiency • Experience with OFSLL, Trip, Salesforce, SalePoint, and related systems • 2–5 years of Owner Services, onboarding, collections, or customer service experience • Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

🏖️ Benefits

• Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Paid time off, parental leave and holidays (subject to eligibility) • Wish day paid time to volunteer at an approved organization • 401k with employer match (subject to eligibility) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program • Employee Assistance Program

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