Student Success Coordinator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Treant

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.

📋 Description

• Inbox and Message Triage • Monitor Circle DMs, student texts, and inbound requests daily. • Review and categorize messages based on urgency, including same-day requests, standard follow-ups, and non-urgent items. • Draft warm, clear, and proactive responses for client’s approval when needed. • Acknowledge student messages quickly, especially when a request will take time to resolve. • Identify when a student needs a 1:1 session and send the correct Calendly booking link. • Calendly Scheduling Coordination • Route students to the correct Calendly link based on the type of session needed. • Confirm time zone clarity when scheduling calls. • Set clear expectations on what students need to submit before their session. • Follow up right away when required materials are missing. • Reschedule sessions when needed to protect client’s time from unprepared calls. • Ensure Calendly reminders and follow-ups are properly managed. • Hiring and Candidate Support • Review candidate submissions before they are sent to the client. • Confirm that resumes, interview recordings, assessments, and other required candidate materials are complete and accessible. • Follow up with students when candidate materials are missing. • Maintain a clean tracker in Asana or the assigned system. • Coordinate second interviews once candidates are approved to move forward. • Candidate Connect and Asana Pipeline Management • Manage the Candidate Connect pipeline in Asana from discovery call through hire. • Move student cards forward as each stage is completed. • Monitor Asana notifications and emails daily. • Flag stalled cards or delays that need client’s attention. • Track signed agreements, intake forms, finalist submissions, second interviews, candidate selections, and hires. • Coordinate second interviews by matching the student’s calendar with client’s availability. • Update the Asana board so it reflects the current status of each student. • 1:1 Session Recap Support • Pull transcripts from Fathom, Zoom, or the assigned recording tool. • Draft structured recaps after 1:1 sessions. • Send recaps for review and approval. • Post approved recaps in Circle on client’s behalf. • Ensure recaps include discussion points, key decisions, next steps, accountability items, and deadlines. • Complete recap drafts within 24 hours of each session whenever possible. • Quality Control and Process Support • Proofread and polish messages, updates, and recaps before sending. • Maintain a professional, warm, and clear communication style. • Create and update reusable templates for missing item follow-ups, scheduling instructions, confirmation messages, and recap formats. • Send a short daily priority summary with the most important updates and action items.

🎯 Requirements

• Strong written communication skills. • High attention to detail. • Experience managing scheduling, follow-ups, and administrative workflows. • Comfortable using Google Workspace and task management tools. • Able to follow structured processes and keep trackers updated. • Able to protect calendar boundaries and enforce required steps before meetings. • Strong organizational skills and follow-through. • Preferred Qualifications • Experience supporting a coaching program, student success team, or client-facing team. • Familiarity with hiring workflows, candidate screening, or interview coordination. • Experience using Asana, Calendly, Circle, WizeHire, Fathom, Zoom, or similar tools. • Mortgage industry familiarity is helpful but not required. • Key Traits • Proactive • Organized • Calm under pressure • Clear communicator • Detail-oriented • Reliable with follow-through • Service-driven • Tools and Platforms • Calendly • Asana • Circle • Google Workspace • WizeHire • Zoom or Fathom • Typeform or similar intake form tools

🏖️ Benefits

• Opportunities for growth and advancement • Competitive compensation package