Client Success Specialist

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🕒 April 22

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Trialfacts

11 - 50 employees

Founded 2006

🎯 Recruiter

💊 Pharmaceuticals

🧬 Biotechnology

Recruitment • Pharmaceuticals • Biotechnology

Trialfacts is a company specializing in participant recruitment for research studies and clinical trials. They offer a Recruitment Guaranteed Method that ensures a steady flow of participants for researchers, using data-driven strategies to meet recruitment goals on time and within budget. Trialfacts partners with academic researchers, pharmaceutical companies, CROs, and biotech companies to facilitate efficient and guaranteed participant enrollment across a wide range of studies, including virtual and survey research. Their services aim to enhance the success of research projects by providing comprehensive recruitment solutions and resources.

📋 Description

• Guide new clients through onboarding process • Proactively monitor client project enrollment targets • Build strong relationships with clients through exceptional service • Ensure quality standards are met and handle client data securely

🎯 Requirements

• Must have strong organizational skills • Experience in client-facing roles • Ability to support US clients by aligning schedule with US time zones • Understanding of data privacy regulations

🏖️ Benefits

• Unlimited paid leave • Autonomy and Flexibility: Set your own hours depending on what works best for our clients • Opportunities for professional development, with access to courses and training programs

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