Customer Support Agent, Dutch/Flemish Speaking

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Triskel Consulting

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Triskel Consulting is a company specializing in expert recruitment, recruitment process outsourcing (RPO), training, payroll, and HR advisory services. Based in Galicia, Spain, Triskel Consulting focuses on unlocking potential and embracing change in the workforce, ensuring both companies and candidates achieve success. They are dedicated to providing comprehensive support in all aspects of human resources.

📋 Description

• Customer service to both active and potential customers • Handle incoming calls, chats and emails related to: Payments, Invoices and reminders, Plan or contract changes, Complaints, Retention, etc.

🎯 Requirements

• Secondary school or higher education level required • Strong communication skills in Dutch and English both written and spoken • Experience in customer service roles within contact center environment for at least 6 months • Good computer skills • Ability to communicate professionally, enthusiastically • Solution-oriented. Quick learner with the capacity to process information efficiently. • Independent worker who enjoys challenges and maintains focus on customer satisfaction.

🏖️ Benefits

• A rewarding experience abroad that will enhance your professional and personal growth. • Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI’s are met) • Comprehensive, paid training and ongoing support from your trainer and team leader. • Friendly and supportive work environment, with opportunities for team bonding through social events. • Long-term employment with stimulating challenges. • Competitive salary • Additional benefits including a fixed project bonus, performance bonus, and private health insurance.