TA Triumph-Adler GmbH
Hardware • SaaS • B2B
TA Triumph-Adler GmbH is a European provider of office printing hardware and accompanying software and services. The company designs and supplies multifunction printers (MFPs) and production printing systems and supports connected workplaces with IT infrastructure, fleet management, cloud scanning and digital-archiving solutions. It also offers managed workplace services, security and monitoring solutions, consumables and financing, focusing on partner-led B2B sales and enterprise customers.
Service Technician — Print & Copier Industry (Field Service)
October 30
🗣️🇩🇪 German Required
TA Triumph-Adler GmbH
Hardware • SaaS • B2B
TA Triumph-Adler GmbH is a European provider of office printing hardware and accompanying software and services. The company designs and supplies multifunction printers (MFPs) and production printing systems and supports connected workplaces with IT infrastructure, fleet management, cloud scanning and digital-archiving solutions. It also offers managed workplace services, security and monitoring solutions, consumables and financing, focusing on partner-led B2B sales and enterprise customers.
📋 Description
• Repair and maintain systems on-site in accordance with manufacturer specifications • Ensure high customer satisfaction through system support • Provide cost-effective and sustainable service delivery within the customer’s infrastructure • Record all service-relevant data in the service management system • Assess and qualify warranty and guarantee cases • Actively market technical services in line with the applicable service catalog • Maintain efficient communication and collaboration with the sales team
🎯 Requirements
• Completed training as an Information Electronics Technician for Office Systems (Informationselektroniker Bürosystemtechnik) or a comparable qualification; career changers with relevant experience, expertise and a passion for information electronics are also welcome • Ideally, solid system knowledge in copier and printing technology with professional experience • Knowledge of IT and network technology • Team player with a passion for technology and customer consulting • Good communication skills and interpersonal competence • Basic English skills (reading) • Driving license class B
🏖️ Benefits
• Permanent employment contract • 30 days of vacation • Company car for private use • Flexible working hours (flexitime model) • Customer visits within day-trip range • Start directly from home and travel to customers • Comprehensive onboarding • Our TA Academy and individual training opportunities • Pluxee Benefits Card (monthly shopping voucher) • Employee discounts via Corporate Benefits • Commission opportunities, including in technical roles • Wellhub membership: sports, leisure and wellness facilities • Bike leasing
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