Senior Programme Manager

🕒 May 26

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Trove

WebsiteLinkedInAll Job Openings

201 - 500 employees

👗 Fashion

☁️ SaaS

Fashion • SaaS • Sustainability

Trove is a leading provider of recommerce solutions, focusing on decarbonizing the fashion industry by implementing circular models that reduce emissions. The company offers branded resale sites, digital and in-store trade-in services, and integrated marketplaces for new and used items. With operations in North America, the UK, and Europe, Trove's platform supports omni-channel impact and fast-launching pilots, enhancing customer engagement and inventory activation. Trove empowers brands by optimizing resale logistics, pricing, and margin at every step of the item journey. Additionally, Trove is a Certified B Corporation, promoting sustainability and purpose-driven profit.

📋 Description

• Support the end-to-end onboarding of new brand partners, translating their unique needs into Trove’s technical and operational workflows. • Coordinate across technical and logistical teams to ensure software integrations (e.g., Shopify, ERP systems like M3) and 3PL setups are executed flawlessly. • Develop documentation and standard operating procedures (SOPs) to support new partner integrations. • Serve as the primary point of contact for European brand partners, building trust and managing long-term strategic relationships. • Navigate complex stakeholder environments, facilitating discussions on everything from carrier rates and packaging to marketing statements and program expansion. • Proactively identify risks and opportunities to scale partner programs across EMEA. • Execute financial tasks and reporting under the direction of the US Finance Team to ensure alignment with global standards. • Support the transition and validation of business models, such as moving from principal to agent models for net revenue recognition.

🎯 Requirements

• Professional Background: Minimum 6+ years in account management, project management, or implementation within the e-commerce or SaaS sectors. • Sector Expertise: Proven experience in e-commerce project management is essential. • Financial Literacy: Comfortable with financial tasks, reporting, and coordinating with international finance departments. • Technical Savvy: Understanding of e-commerce platforms, warehouse management software, and data integration. • Soft Skills: Exceptional communication skills in German and English; ability to manage multiple workstreams simultaneously.

🏖️ Benefits

• Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs. • Time to Relax: 28 vacation days plus one extra day per year on the team. • We offer a Monthly Budget of 100€ for Gym Membership, Transit Card, etc. via our benefits platform Become1 • Betriebliche Altersvorsorge - Employees can set aside salary to invest in a qualified retirement investment plan • Flat Hierarchies: Short communication channels, open collaboration, and personal responsibility with a tangible impact for our clients and the company. • Career Opportunities: Exciting projects with plenty of creative freedom offer you diverse and long-term development and career prospects in a fast-growing company.