TruBlue
SaaS • B2B
TruBlue is a cloud-based pricing, selling and business management SaaS built specifically for KBB (kitchen, bedroom and bathroom) businesses. It delivers fast, accurate and regularly updated product pricing and catalogue management alongside quoting, CRM, dashboards and shared activity features, enabling teams to manage operations from any device and streamline sales and workflows. TruBlue centralises supplier catalogues and automates updates to save time, reduce paperwork and improve customer service for trade-focused furniture and fittings retailers and installers.
Customer Experience Administrator
Job not on LinkedIn
October 29
TruBlue
SaaS • B2B
TruBlue is a cloud-based pricing, selling and business management SaaS built specifically for KBB (kitchen, bedroom and bathroom) businesses. It delivers fast, accurate and regularly updated product pricing and catalogue management alongside quoting, CRM, dashboards and shared activity features, enabling teams to manage operations from any device and streamline sales and workflows. TruBlue centralises supplier catalogues and automates updates to save time, reduce paperwork and improve customer service for trade-focused furniture and fittings retailers and installers.
📋 Description
• Accept inbound customer calls, leads, and return customer messages within 24 hours • Prepare/approve and send job proposals and follow up for scheduling after deposit is received • Manage daily scheduling of Home Techs • Schedule home onsite visits for complicated proposals • Communicate with customers with scheduling and job updates • Update social media and company website with referral statements and job photos • Call back completed jobs for service update and referrals • Close out the job in all operational/accounting systems • Send out automated invoice after completion • Maintain close contact with Owner General Manager, Service Techs, and the Customer
🎯 Requirements
• Telephone Customer Service Experience • Pleasant speaking voice • Home computer with Microphone headset and high-speed internet access • Ability to pass background check • Enjoy working with the public • Desire to always exceed expectations
🏖️ Benefits
• Flexible Scheduling • Detailed Training • Enjoyable Work Environment
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