Senior Revenue Operations Analyst

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TrueCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

TrueCommerce is a global cloud-based supply chain integration platform that connects businesses with trading partners to automate EDI, ERP integrations, marketplaces, and B2B eCommerce processes. The company provides managed EDI services, vendor-managed inventory (VMI), supplier enablement, API and marketplace integrations, and pre-built connectors for major ERP systems to streamline order-to-cash, procurement, and fulfillment workflows. TrueCommerce focuses on reducing manual processes, ensuring compliance with trading partners, and providing real-time visibility across procurement and fulfillment for B2B and enterprise customers.

📋 Description

• Own NetSuite CRM data quality across all new business opportunities • Maintain accurate stage progression, close dates, required fields, and deal metadata • Build and enforce data standards, validation rules, and pipeline hygiene processes • Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership • Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments • Build and maintain pipeline dashboards by stage, source, segment, rep, and region • Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately • Analyze funnel velocity, deal progression, and stage-by-stage conversion rates • Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports • Monitor non-responsive pipeline and work with sales to establish clearer qualification gates • Support the weekly forecast process with rep-level rollups across NA and EMEA • Track forecast accuracy trends across reps, teams, and segments over time • Maintain scenario models across commit, upside, and risk categories • Build accuracy improvement loops that make each forecast cycle better than the last • Provide executive leaders with forward-looking pipeline risk and opportunity signals • Track quota attainment across all new business roles globally • Maintain quota coverage visibility and surface capacity gaps by segment and region • Support territory and segmentation analysis across NA, EMEA, and Channel motions • Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics • Identify manual, repetitive analytical processes and build automated workflows to replace them • Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research • Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators

🎯 Requirements

• 3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment • Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred) • Advanced analytical skills with the ability to move from raw data to business insight and recommendation • Experience with a BI tool such as Power BI, Tableau, or QuickSight • Clear, concise communication with the ability to present findings to sales leaders and executives • Comfort operating in a fast-moving environment where processes are still being built

🏖️ Benefits

• Remote first and casual work environment • 401k with 3.5% company match and vested after 2 years • 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays • Medical, dental, vision and other life/health insurance plans • Paid parental leave • Wellness reimbursement program