TrustedHousesitters is a global marketplace that is disrupting both the pet care and travel industries. We connect a community of home and pet owners with sitters to solve a common two-sided problem - pet care and cost effective travel. Our business model means that customers join for one annual fee. After that, sits take place as a trust-based, money-free exchange that sees owners enjoy worry-free travel while our sitters enjoy the company of pets and unlock a world of unique accommodation. We enjoy exceptional customer retention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate. We also have more five star reviews on Trustpilot than any other pet care or travel company.We’ve helped facilitate over 2m nights of pet sitting, with members in over 140 countries, saving them over £150m in accommodation and pet care costs to date.We’re currently part of the Upscale 5.0 programme operated by Technation, the leading growth programme for the 30 most promising scale-ups in the country. We're on this programme because we pride ourselves on having a very strong focus on creating fabulous product experiences for our customers, taking them to market in an innovative way, and providing outstanding service. We are transforming the pet care and travel landscape. We believe we offer the best solution and our team are united by our commitment to delivering an enriching experience for our customers and having a positive impact on the lives of their pets.

TrustedHousesitters

Copywriter

•Create original and engaging copy that reflects our brand voice, collaborating with teams across the business including SEO, email, partnerships, social media, and product.
•Work from content briefs to produce regular content for the TrustedHousesitters blog, researching and writing high-quality SEO-optimised articles on the pillar of pets.
•Update existing brand copy and marketing materials to reflect our tone of voice across a variety of key marketing channels, including partnerships and CRM.
•Work with our Head of Content and SEO Manager to produce relevant SEO-optimised content in accordance with our SEO roadmap.
•Manage the copywriting process from brief to feedback to publishing.
•Collaborate with the design, CRM, and partnerships teams to create engaging and standout content.
•Support the wider marketing team by reviewing and proofreading copy as and when needed.

Account Executive

•Account management of affiliate partners, working to plan and execute partnership strategy, to increase engagement and retention.
•Manage and develop business from existing affiliates and recruit new partners.
•Help promote growth through testing new, scalable affiliate verticals.
•Negotiate contracts and close agreements to maximise profits and maintain CAC within channel OKR targets.
•Manage the IMPACT messaging inbox, vet requests to join the program, deal with tracking link and promo code requests, track and approve attribution, reverse non-compliant sales and monitor bad actors.
•Onboarding - Ensure timely and successful delivery of contracts, brand guidelines, assets, and product training, according to customer needs and objectives.
•Support the team with their upkeep of IMPACT data as required to ensure they are using the system correctly and effectively.
•Recommend process improvements and track key account metrics to assist with OKR reporting as required.
•Monitor competitor activity and stay up to date with industry trends to maintain a competitive edge.
•Be the main touch point to ensure all partners are being supported and any issues are resolved quickly and effectively as they arise.
•Work with the head of partnerships and team to identify repeatable workflows to improve efficiency between team members and external partners.
•Cross-team marketing collaboration - Liaise with content, creative, social media management, PR, CRM to optimise the entire partner sales experience and to execute opportunities for co-marketing and other campaigns.
•Assist where necessary with cross channel initiatives spanning member ambassadors through to corporate partnerships.
•Research and identify potential opportunities for new relationships and growth.
•Reporting and data analysis as defined by management - including external partner requests.

Partner Account Manager

Social Media & Community

•Grow our social reach and impact by developing our social presence.
•Monitor external social media groups and interact with relevant conversations and communities across the social graph.
•Own the posting strategy, execution, and measurement across our core social channels.
•Implement and leverage a social listening tool to join the broader conversation.
•Create original, engaging, and innovative content for our global audience of more than 375,000 followers.
•Work with our Content Manager to create and lead the development of content across each of our social media channels, including Twitter, Instagram, Facebook, and TikTok.
•Create and manage a social media content calendar to help drive engagement across each social platform.
•Analyse and report the performance of our social media channels to key stakeholders, and identify opportunities to grow our global audience.
•Develop and expand our social media content offering for our partners, affiliates and influencers.
•Work closely with our design and copy team to create engaging and standout social media content.

Social Media Manager

Marketing (General)

•Analyse data, create reports and dashboards
•Acquire and maintain data from various sources and the reports that come with them
•Identify patterns and trends within complex data sets
•Share insights with the team to help them make data informed decisions
•Work with the CMO to gather data requirements for new marketing activities
•Seek out new process improvement opportunities

Senior Marketing Analyst

Backend Engineer

•Trustedhousesitters defies travel chaos and lands 10m funding
•Aprile & Marcie - The sit that nearly didn't happen
•"We and Scout the Axolotl became great pals..." - Anna and Cody
•Cat sitting in the city - Emma's story
•We took a trip around the world with our three kids
•Travolution - how value exchange is the key to disruption without destruction
•The Guardian - I saved cash by quitting a student room to become a petsitter

Remote Job Openings at TrustedHousesitters

TrustedHousesitters

Copywriter

TrustedHousesitters

Partner Account Manager

TrustedHousesitters

Social Media Manager

TrustedHousesitters

Senior Marketing Analyst

TrustedHousesitters

Backend Engineer (Python Django)

TrustedHousesitters