Operations Lead

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Trust Wallet

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

₿ Crypto

🌐 Web 3

Crypto • Web 3

Trust Wallet is the world's leading self-custody wallet trusted by over 150+ million users. It provides an easy-to-use platform for people who want to fully own, control, and leverage the power of their digital assets. From beginners to experienced users, Trust Wallet makes it easier, safer, and more convenient for millions to experience Web3, store and manage their crypto and NFTs, buy, sell, stake crypto for rewards, and access dApps securely—all in one place. With support for over 10 million digital assets across 100+ blockchains, Trust Wallet is a true multi-chain wallet.

📋 Description

• Lead and optimize daily business operations to ensure efficiency and alignment with company goals • Design, implement, and improve operational processes, workflows, and internal controls • Partner with Product, Customer Support, Marketing, Compliance, Finance, and HR to drive execution • Monitor operational KPIs and prepare regular leadership reports • Identify bottlenecks, risks, and improvement areas, and implement practical solutions • Manage vendor relationships and support procurement or external partnerships where relevant • Support budgeting, resource planning, and operational forecasting • Coordinate strategic projects and ensure timely cross-team delivery • Develop documentation, SOPs, and internal policies to support scale and consistency • Help build an operational culture focused on accountability, agility, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Business, Operations, Management, Finance, or a related field • 5+ years of experience in operations, business management, project management, or a related function • Experience in tech, fintech, crypto, or Web3 is strongly preferred • Strong project management and stakeholder management skills • Excellent analytical and problem-solving abilities • Proven ability to improve processes and manage multiple priorities effectively • Strong communication skills and ability to work across global, remote teams • Comfortable with data, reporting, and operational planning tools • Self-starter with a hands-on mindset and strong sense of ownership • Experience in a high-growth startup or scaling environment is preferred • Familiarity with crypto wallets, blockchain ecosystems, and digital asset products is preferred • Experience building SOPs, dashboards, and operational frameworks is preferred • Knowledge of compliance, risk, or customer operations is a plus • Must have the right to work in the country where based • Company is unable to provide visa sponsorship

🏖️ Benefits

• Excellent learning and career development opportunities • Work alongside diverse, world-class talent • Fast-paced, challenging and unique projects • Truly global organization with international teams and a flat organizational structure • Fully remote work with flexible working hours • Competitive salary and benefits