Scheduling Assistant

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🕒 January 19

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Trux Solutions Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2006

🚗 Transport

📋 Compliance

🤝 B2B

Transport • Compliance • B2B

<Trux Solutions Inc. > Trux Solutions Inc. provides fleet management and transportation compliance services, including electronic logging devices (ELDs), permits and company registration support, driver application processing, and training. The company resells and integrates Samsara and Rosco fleet products and offers online compliance solutions, consulting, and education aimed at improving safety and profitability for commercial fleets.

📋 Description

• Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students. • Allocate instructors based on skill level, student needs, and requirements. • Coordinate availability of training vehicles, ensuring proper maintenance and readiness. • Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues. • Reduce the number of No-Shows • Communicate schedule confirmations, changes, and updates to students promptly. • Address student inquiries and concerns related to lesson timings, instructor assignments, or vehicle availability. • Ensure efficient lesson flow to maximize student satisfaction and minimize downtime. • Maintain accurate records of instructor availability, certifications, and work hours. • Monitor instructor workload to ensure fair distribution and prevent scheduling conflicts. • Coordinate with the operations team/management regarding instructor leave requests and replacements. • Ensure schedules align with regulatory requirements for driving instruction hours. • Maintain compliance with licensing authority standards for student-to-instructor ratios. • Keep detailed records for audits and internal quality checks. • Identify bottlenecks or recurring scheduling issues and recommend process improvements. • Collaborate with management to forecast instructor and vehicle needs based on enrollment trends. • Provide feedback to the operations team/management/instructors for service quality enhancement.

🎯 Requirements

• Prior experience in managing school schedules, students, and instructors. • Comfortable with night shift • Must have the latest laptop with high-speed Wi-Fi.

🏖️ Benefits

• Work From Home