B2B Account Manager

🕒 4 days ago

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TryHackMe

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🔒 Cybersecurity

📚 Education

☁️ SaaS

Cybersecurity • Education • SaaS

TryHackMe is an online learning platform that makes learning and teaching cybersecurity accessible and practical through prebuilt courses, cloud-hosted virtual machines (VMs), and hands-on labs designed for CTFs, workshops, assessments, and training. Launched in 2018, the platform emphasizes practical, deployable environments so users can avoid local VM configuration, and it serves millions of learners while supporting both individual and organizational training needs.

📋 Description

• As a B2B Account Manager, you will own retention and growth across a portfolio of accounts. • You will build deep relationships at multiple levels within each customer, proactively identifying and pursuing expansion opportunities. • This includes cold outreach to new stakeholders within existing accounts, not just managing warm relationships. • Working closely with Account Executives and Customer Success Managers, you will ensure customers continuously derive measurable value from TryHackMe, and you will be accountable for outcomes, not just activity.

🎯 Requirements

• Proven experience in a sales or revenue-driven customer success role within a rapidly growing organisation (50–500 employees), operating effectively in fast-changing environments. • A track record of hitting and exceeding quotas for new business or expansion, results over excuses. • Demonstrated ability to run cold outreach and drive new pipeline within existing accounts, with the will and tenacity to see it through. • Experience working with CRM and Customer Success tools (e.g., HubSpot, ChurnZero). • Are AI native and actively adopt AI as a coworker day to day. • Strong multitasking and organisational skills, with discipline and consistency in execution. • Excellent written and verbal communication skills, with a focus on clarity and precision in every customer interaction. • Experience selling a technical solution; cybersecurity training experience is a strong advantage, with the ability to ramp quickly on new product knowledge and adapt to changing market dynamics. • Experience in the B2B space is desirable.

🏖️ Benefits

• 100% Remote - In a fully digital world, work from anywhere you want as long as there is a) 6 hrs timezone overlap with the UK timezone. • Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm). • Tools - a dedicated work laptop + any accessories you need to do your best work. • Swag Pack - start your TryHackMe journey with a branded swag bundle! • Personal Development - $2,500 training budget to acquire certifications, and more. • Company Retreat - a n annual company retreat, fully paid for by TryHackMe! • Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. • Health Insurance - if you're in a country that doesn't have public health care. • Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements. • 401k / Pension - TryHackMe makes it easy to save money for your retirement.