Senior Customer Service Representative

🕒 March 28

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience (CX) and digital services company that designs and operates customer care, sales, and technical support solutions for brands. It combines large-scale contact-center operations (including remote/work‑from‑home agents), workforce management, analytics and CX technology to help enterprise clients with customer service outsourcing, digital transformation and experience design. The company also recruits and trains customer service and technology professionals worldwide and emphasizes culture, inclusion, and employee benefits.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues

🎯 Requirements

• 2+ years of customer service experience in a call center or telecommunications • 2+ years of accounting experience or equivalent explaining financial information • High school diploma or equivalent • Computer experience • High speed internet (>15 mbps)

🏖️ Benefits

• Performance bonus opportunities • PTO • Tuition reimbursement • Health and wellness incentives

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