TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
Senior Customer Service Representative
🕒 March 28
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TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues
🎯 Requirements
• 2+ years of customer service experience in a call center or telecommunications • 2+ years of accounting experience or equivalent explaining financial information • High school diploma or equivalent • Computer experience • High speed internet (>15 mbps)
🏖️ Benefits
• Base wage of $20 per hour plus performance bonus opportunities • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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