Customer Service Representative – Govt Public Trust Clearance

🕒 5 days ago

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TTEC

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Consult with your neighbors on the available services that can support their situation • Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat • Respond to customer inquiries with active listening • Resolve customer issues with patience and understanding

🎯 Requirements

• 6 months or more of customer services experience • High school diploma or equivalent • Computer experience • Must be a US citizen due to US government assignment • High speed internet (> 25 mbps) • Either a USB wired headset or other compatible devices for daily log-in • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

🏖️ Benefits

• Base wage of $17.75 per hour plus an additional $5.09 per hour for the first 40 hours in lieu of health benefits for this temporary role. • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values

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