TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
Customer Service Representative – Luxury Retail
🕒 March 28
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TTEC
10,000+ employees
Founded 1984
🤝 B2B
💰 Post-IPO Debt on 2021-11
B2B • Customer Experience • AI
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
📋 Description
• Support customers of an iconic global luxury retail brand • Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues • Understand customers’ needs and provide alternative solutions including upselling products or services
🎯 Requirements
• At least 1 year of retail or online sales experience • 6 months or more of customer service experience • English proficiency as you will be interacting with global customers and coworkers whose primary language is English • High school diploma or equivalent • Comfortable assisting customers and resolving customer requests on the phone • Computer experience
🏖️ Benefits
• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • Paid time off (PTO) • Wellness and healthcare benefits • Tuition reimbursement
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