Instructional Designer

🕒 April 7

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Design amazing learning experiences through the lens of the learners • Bring instructional design and user experience design to drive better learning engagement and better learner knowledge and retention • Responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented and data driven • Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies • Keep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environment • Support the Global Learning Delivery Project Management team in the curriculum design and redesign • Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes • Conduct research on learning tools and platforms

🎯 Requirements

• 3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools • Knowledge of and practical application of adult learning theory, user design, and learning design principles • Experience using Learning Management Systems and/or Learning Experience Systems • Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel • Basic project management skills and familiarity with task manager or productivity tools • Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs • Advanced English communication skills

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • A great compensation package and performance bonus opportunities • Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)