Overlay Sales Specialist, ServiceNow

🕒 January 16

🌵 Arizona, Colorado, +17 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $130k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

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TTEC Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B • Customer Experience

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Identify and develop new business opportunities for ServiceNow solutions inside our existing portfolio of CCaaS, CRM and CX customers. • Working with technology, marketing and sales practitioners to create and propose solutions that involve multiple technologies and service types. • Understand customer needs and recommend suitable ServiceNow products, implementations/projects, consulting and managed services offerings. • Provide comprehensive product information and demonstrations to potential clients, appropriately coordinating pre-sales and delivery resources as required. • Manage the entire sales cycle from prospecting to close, as well as contribute to sales efforts as a partial owner/contributor (i.e. as part of a bid team). • Collaborate with internal teams, including other sellers and client partners, to ensure successful implementation and customer satisfaction. • Maintain and grow relationships with existing clients. • Stay up to date with the latest ServiceNow features and industry trends.

🎯 Requirements

• Bachelor's degree in Technology (STEM), Business, Marketing, or a related field. • 15+ years’ experience in sales, preferably in the SaaS software or solutions industry. • Strong knowledge of the ServiceNow platform and its capabilities. • Excellent communication and presentation skills. • Willingness to step outside core duties to meet the needs of the practice and customer. • Ability to work independently and as part of a team. • Strong problem-solving and negotiation skills. • Ability to travel as needed. • Experience with CRM software and sales tracking tools. • Recent certification in ServiceNow Sales, Pre-Sales or possibly related technologies. • Experience in selling to large enterprises and managing complex sales cycles.

🏖️ Benefits

• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.