Senior Business Data Analyst

🕒 August 7

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TTEC Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Perform end-to-end data extraction, transformation, and loading (ETL/ELT) to prepare data for analytics and reporting • Provide data engineering services and write code to automate data pipelines • Develop insights, dashboards, and reporting to support decision-making • Create data collection frameworks for structured and unstructured data • Use advanced mathematical, statistical, and computer science concepts to build predictive and prescriptive algorithms using big data • Ensure data quality, validation, and governance standards are met • Verify model and algorithm effectiveness based on real-world results • Communicate insights clearly to business and executive stakeholders • Ensure data accuracy, consistency, and completeness across systems through validation and reconciliation processes • Define and document data definitions, metrics, and lineage to support trusted reporting • Partner with data engineering teams to enforce data governance standards within pipelines and platforms • Support data quality monitoring, issue identification, and root cause resolution • Maintain documentation of data requirements, transformations, and business rules • Ensure compliance with organizational and regulatory data standards • Partner with business and technical teams to deliver data-driven solutions supporting strategic decision-making • Lead analytics initiatives end-to-end, translating business needs into actionable insights and driving measurable business outcomes

🎯 Requirements

• 5+ years in business/data analytics or related roles • Proven experience delivering analytics solutions in cross-functional environments • Experience working with business stakeholders and technical teams • Strong stakeholder management and requirements gathering experience • Experience leading analytics delivery in Agile environments, including Scrum, Jira, and Confluence • Ability to communicate complex insights to technical and non-technical audiences • Advanced SQL skills for data analysis and validation • Exposure to cloud platforms such as Azure, AWS, or GCP • Experience with Databricks or modern data platforms • Familiarity with data modeling and data pipelines • Experience with BI tools such as Power BI and Tableau • Understanding of data governance principles, including data quality, lineage, metadata, and auditability • Strong problem-solving and data analysis capabilities • Experience with data validation, testing, and quality assurance • Ability to work with large, complex datasets • Willingness and ability to work US hours, including night shift/US business time alignment • Experience in regulated industries such as healthcare or finance is nice to have

🏖️ Benefits

• Great Place To Work 2024-2025 certified employer • Equal opportunity and diverse, inclusive workforce commitment