Data Analytics and Insights Team Lead – CX

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🔥 15 minutes ago

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Logo of Who Gives A Crap

Who Gives A Crap

51 - 200 employees

Founded 2012

🛍️ eCommerce

🌍 Social Impact

🤲 Charity

💰 $41.5M Series A on 2021-09

eCommerce • Social Impact • Charity

Who Gives A Crap is a socially responsible company that donates 50% of its profits to clean water and sanitation non-profits around the globe, helping those in need gain access to these essential services. The company specializes in eco-friendly products, primarily focusing on toilet paper made from bamboo, alongside other sustainable household items such as tissues and kitchen roll. Known for its environmental impact, Who Gives A Crap aims to reduce deforestation while also maintaining a strong commitment to social impact and charitable causes.

📋 Description

• Transform raw customer data and feedback into actionable insights • Enable CX teams to access effective data for strategic decision-making • Drive data integrity to fuel customer delight and business growth • Collaborate cross-functionally to shape Customer Voice Program • Manage new data requests intake process

🎯 Requirements

• Strategic data storytelling skills • Ability to translate complex data sets into actionable insights • Coaching and leadership skills • Highly organized project management approach • Strong data integrity focus • Continuous improvement mindset

🏖️ Benefits

• Competitive, market informed salaries • Healthcare support for team around the world • Generous paid leave • Tailored learning and development opportunities • Free toilet paper

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