IT Specialist

5 hours ago

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Turquoise Health

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Healthcare Insurance • Data • Compliance

Turquoise Health is a company dedicated to simplifying healthcare pricing by promoting price transparency. The company provides a platform that allows users to search and compare healthcare services, view price transparency compliance scores, and access a comprehensive suite of solutions for healthcare providers, payers, employers, and life sciences. Turquoise Health aims to empower consumers to make better-informed decisions about healthcare costs by providing data on rates, contracts, and bundled medical services. The company also offers tools for analyzing pricing data, enhancing compliance, and improving the patient experience.

51 - 200 employees

⚕️ Healthcare Insurance

📋 Compliance

💰 $20M Series A on 2022-05

📋 Description

• Provide responsive support for hardware/software issues (laptops, peripherals, video conferencing, etc.) • Manage laptop maintenance and coordinate repairs or replacements as needed • Handle password resets and account unlocks across multiple platforms • Deliver internal tool training and onboarding materials to ensure team productivity • Draft, update, and maintain IT policies and how-to documentation • Collaborate with People Team, Information Security, and leadership to align on compliance and clarity • Maintain a central knowledge base of internal IT practices and processes • Contribute to IT roadmapping and long-term technology strategy • Research emerging tools and technologies that could improve efficiency or reduce costs • Collaborate with cross-functional leaders on IT-related needs and improvements • Manage the company’s IT asset inventory (laptops, peripherals, etc.) • Ensure device and operating system compliance across the org • Oversee software license usage, procurement, and renewals • Lead software deployments across the company in collaboration with the People Team and Information Security • Develop and maintain zero-touch deployment workflows and automation • Build scalable provisioning systems to manage access control and user lifecycle • Coordinate shipping, setup, and troubleshooting of IT Equipment for in-person company offsites and summits • Manage AV tools and systems (ie. microphones, projectors, video conferencing, etc.) to ensure seamless hybrid experiences • Provide on-site or remote support during live events to resolve technical issues quickly • Partner with the People Team to anticipate technology needs and create playbooks for recurring events

🎯 Requirements

• 1 – 3+ years in an IT Support, Systems Admin, or People/service-related role • Strong troubleshooting skills across Mac/Windows operating systems and SaaS tools • Experience with device management and automation tools (e.g., Apple Business Manager, Jamf, Kandji) • Knowledge of identity and access management, SSO, and endpoint compliance • Strong written communication skills; ability to create clear, user-friendly documentation • Comfort with cross-functional collaboration and training non-technical audiences • Bonus: Experience with scripting or workflow automation tools (e.g., Rippling Workflows, Zapier) • Bachelor’s degree OR equivalent experience/knowledge

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development • Paid time off