Data Operations Coordinator

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Tutor Me LA LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

Education

Tutor Me LA LLC is an educational services provider specializing in personalized tutoring programs aimed at fostering academic and social-emotional development in students. The company offers both in-person and virtual instruction tailored to the needs of school districts, parents, and tutors. With a research-based approach, Tutor Me Education emphasizes high-quality instruction, data-driven personalization, and integration within school curricula to improve learning outcomes. They serve K-12 education across all subjects, providing high-dosage tutoring, professional development for parents, and support for special education needs. Their services are trusted by over 150 school districts, delivering over a million hours of live tutoring annually.

📋 Description

• Coordinate and manage tutoring schedules across multiple programs, balancing student, tutor, and regional team availability. • Own the day-to-day scheduling process, ensuring sessions are accurately assigned, updated, and communicated. • Anticipate scheduling conflicts and proactively implement solutions with minimal disruption. • Collaborate closely with Regional Operations teams to ensure seamless program execution across multiple time zones. • Own and maintain multiple operational spreadsheets and databases related to scheduling, tutor assignments, attendance, and student progress. • Ensure data is accurate, complete, organized, and updated in real time. • Utilize Excel and Google Sheets to analyze operational data, identify inconsistencies, and maintain reporting accuracy. • Monitor operational metrics and promptly escalate discrepancies or emerging issues. • Serve as a primary point of communication for scheduling updates through professional email, phone, and text communication. • Communicate clearly and promptly with tutors, students, school district contacts, and internal teams. • Maintain accurate documentation of operational updates and scheduling changes. • Monitor student academic progress and attendance, identifying trends that may require intervention. • Participate in daily operations meetings with Program Directors to review scheduling priorities, student progress, and operational challenges. • Support tutor onboarding and administrative processes as needed. • Help ensure every academic program is delivered with consistency, accuracy, and exceptional operational quality.

🎯 Requirements

• Bachelor's Degree required. • 2–4 years of progressively responsible experience in operations coordination, scheduling, logistics, project coordination, education operations, customer success, or administrative operations. • Advanced proficiency in Microsoft Excel and Google Sheets, including: • - Complex formulas • - Pivot tables • - Conditional formatting • - Filters and sorting • - Data validation • - Lookup functions (VLOOKUP/XLOOKUP or equivalent) • Exceptional organizational skills with the ability to manage multiple priorities simultaneously. • Strong written and verbal English communication skills with professional client-facing experience. • Demonstrated ability to maintain a high level of accuracy while working under deadlines. • Comfortable making independent decisions within established processes. • Proven ability to work effectively in a fully remote environment. • Ability to work consistently during overnight shifts (evening through early morning hours). • Must have or be willing to obtain a dual-monitor workstation for efficient multitasking.

🏖️ Benefits

• Fully Remote! • PTO • Etc.