Educational Operations Specialist

🕒 June 26

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Tutor Me LA LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

Education

Tutor Me LA LLC is an educational services provider specializing in personalized tutoring programs aimed at fostering academic and social-emotional development in students. The company offers both in-person and virtual instruction tailored to the needs of school districts, parents, and tutors. With a research-based approach, Tutor Me Education emphasizes high-quality instruction, data-driven personalization, and integration within school curricula to improve learning outcomes. They serve K-12 education across all subjects, providing high-dosage tutoring, professional development for parents, and support for special education needs. Their services are trusted by over 150 school districts, delivering over a million hours of live tutoring annually.

📋 Description

• Coordinate the daily operations of virtual tutoring programs from enrollment through completion. • Manage instructor and student schedules to maximize attendance, efficiency, and program utilization. • Monitor live tutoring sessions to ensure quality, attendance, and operational excellence. • Track student academic progress and identify opportunities for additional support. • Ensure accurate execution of academic programs, operational initiatives, and company standards. • Maintain detailed, accurate records across operational systems. • Deliver exceptional service and support to students, parents, and families. • Build trusted relationships through proactive communication and timely follow-up. • Resolve scheduling challenges and customer concerns with professionalism and empathy. • Conduct regular progress conferences with partner program directors, reviewing student outcomes, adjusting academic plans, and supporting enrollment renewals. • Serve as a knowledgeable and dependable point of contact throughout the student journey. • Support Regional Operations through administrative coordination, scheduling, reporting, and data management. • Manage multiple priorities while consistently meeting deadlines and service standards. • Maintain compliance with company policies, operational procedures, and applicable regulations. • Identify opportunities to improve processes, efficiency, and customer experience. • Collaborate effectively with remote teammates, instructors, and school district partners. • Contribute to special projects and operational initiatives as business needs evolve. • Take ownership of assigned responsibilities and continuously seek ways to improve program outcomes.

🎯 Requirements

• Bachelor's degree. • 2–4 years of experience in education operations, customer success, program coordination, academic services, or a similar operational role. • Experience working successfully in a remote or virtual work environment. • Excellent written and verbal English communication skills. • Strong organizational skills with exceptional attention to detail. • Demonstrated ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving and critical thinking skills. • Proven ability to build positive relationships with customers, families, and cross-functional teams. • Comfortable working independently while collaborating effectively across remote teams. • Highly adaptable with the ability to prioritize changing business needs. • Proficiency with Microsoft Office, Google Workspace, and cloud-based business applications. • Preferred Qualifications • Experience supporting K-12 education programs, tutoring organizations, or school districts. • Experience managing scheduling, workforce coordination, or educational operations. • Experience working with CRM, student information systems, or scheduling platforms. • Bilingual (English/Spanish) is a plus.

🏖️ Benefits

• Fully Remote! • PTO • Etc.