
5001 - 10000 employees
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
🕒 May 22
🏄 California, Connecticut, +4 more states – Remote
💵 $128.6k - $160.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚔 Compliance
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.
• Establish and execute country-level programs that align with Twilio’s short-term and long-term telecom compliance strategy. • Manage weekly compliance operating rhythm for your assigned countries, triaging developments and escalating critical issues to senior management. • Identify potential compliance risks and work cross-functionally to implement mitigation strategies • Own the corporate governance of regional initiatives by maintaining internal policies and procedures that ensure adherence to international telecommunications standards • Partner with Product and Engineering teams to drive innovation in compliance initiatives while identifying potential monetization opportunities. • Collaborate with internal functions to develop training materials and educate employees on evolving regulatory requirements. • Update senior leadership regularly on strategy execution and performance
• 4+ years of experience in strategy and operations, program management, telecom policy, regulatory compliance, or equivalent • Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders • Strong analytical skills with the ability to use data to drive strategy and report to executive leadership • Exceptional written and verbal communication skills, with experience presenting to senior leaders • Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business • Demonstrated experience in the telecommunications industry, including knowledge of global regulations such as STIR/SHAKEN, KYC, or regional equivalents (desired) • Proficiency with SQL, Looker and Airtable (desired) • Experience working within a global, high-growth technology environment (desired) • Familiarity with product development lifecycles and how to integrate compliance into technical roadmaps (desired)
• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave
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