Director, Product Management

🕒 March 31

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $227.8k - $335k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Develop and drive the strategy and roadmap of Twilio’s phone number products, taking into account Twilio’s global growth strategy, regulatory needs, and scalable operations that make our customers successful on Twilio • Collaborate cross-functionally with GTM, Legal, and the rest of Communications Product teams to ensure alignment on the best strategic direction and market opportunities • Launch innovative phone number products from the infrastructure layer up and lead critical new initiatives for Twilio that open up new markets • Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value • Manage a global team of product managers and mentor them to succeed in building and executing to the vision

🎯 Requirements

• Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers • Experience growing a team of product managers • Experience with highly technical, multi-workstream product launches; distributed systems experience a plus • You can translate between the technical details, customer problems, and business impact of the team’s work • You are a strong communicator. From pitching to our leadership team on what customers need to see from our products, to developing a spec for a feature with a partner, you’re able to thoughtfully and clearly explain fundamental reasons behind your decisions. • You are organized and comfortable working with exec-level stakeholders and drive deep customer relationships. • You can build highly leveraged products that can be used as the cornerstone for customers and internal teams alike. • You’re not shy about diving in deep with engineering, sales, legal, or the customer. • You can run a tight ship, prioritizing a robust stream of work into cohesive, incremental releases • BS in Computer Science, Engineering, or equivalent practical experience

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave