Manager, Software Engineering – L4

🕒 May 19

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Own and deliver delightful experiences for Twilio customers while: • Be a champion for your team, setting individuals up for success and putting others’ growth first. • Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. • Advocate agile processes, continuous integration and test automation. • Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. • Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

🎯 Requirements

• You have a minimum of 10+ years experience with 5 years of proven track record of leading and managing software teams. • Experience managing multiple workstreams within the team • Bachelor’s or Master’s degree in Computer Science, Engineering or related field. • Technical Experience with: • REST APIs • Programming languages: Java/GoLang • Relational databases like MySQL • Container technologies - Docker/Kubernetes. • Modern automated testing and CI/CD pipelines. • SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. • Excellent problem solving, critical thinking, and communication skills. • Broad knowledge of development environments and tools used to implement and build code for deployment. • Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. • As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program