Senior Application Engineer, Zuora Billing & Revenue

November 19

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

5001 - 10000 employees

📋 Description

• Support and contribute to the design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes. • Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions. • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPIs dashboards and reports by using Zuora object queries and data queries etc • Create system prototypes and demos to validate solutions with stakeholders before development begins. • Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes. • Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, HighRadius, Monkey, Salesforce, etc • Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them • Manage KTLO (Keep-the-Lights-On) operations and stakeholders support with daily activities, Financial close, reconciliations etc

🎯 Requirements

• Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora • Demonstrated ability to support the end-to-end implementation lifecycle—from requirements gathering through to testing and deployment. • Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment • Experience working closely with finance and accounting stakeholders in global organizations. • Excellent interpersonal, verbal, and written communication skills. • Strong time management and organizational skills; able to manage multiple initiatives in parallel. • Should have a good knowledge of change management, Agile methodologies. • Bachelor's degree or equivalent • 5+ years of relevant experience • Certifications in Zuora Billing and Revenue implementations

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • And much more. Offerings vary by location.